Banner 9 Invalid username/password; logon denied message
Modified on: Mon, 24 May 2021 2:22 PMFix for FireFox Error
Click on the three lines in the upper right corner of the screen to access the tools menu | |
From the dropdown select Options | |
Select Privacy & Security | |
Click on Clear Data | |
Check the boxes for Cookies and Cached Web Content, press clear | |
Click Clear Now when the message box pops up | |
Click on the three lines in the upper right corner of the screen, from the dropdown select Exit to close the browser total. |
- Open the browser again, logon to Cardinal Apps via https://apps.uiw.edu/
- Complete the authentication process
-
Select the B9 Application
This should have cleared the error message and you should now have access to the B9 application.