By default, these two popular browsers have a setting called "cross-site tracking" disabled. To learn more about this setting, learn more about cross-site tracking. Essentially, this setting is great for personal browsing and protects aspects of your web browsing behaviors so websites cannot see where you've been on the web. However, this can sometimes break or change how websites work or load information so it may be necessary to turn the configuration off if you experience unexpected behavior. Educational tools like Canvas don't play well with these browsers, for that reason. If you insist on using these browsers for education, learn how to enable cross-site tracking, below.

Enable Cross-site Tracking in Safari

Step 1: Open Safari

With the Safari browser open, select Safari from the toolbar at the top of the screen, then select Settings.

Step 2: Disable Cross-site Tracking

Within the settings menu, select the Privacy tab. Then, uncheck the "Website tracking" option. 

Enable Cross-site Tracking in Firefox

Firefox requires you to turn on cross-site tracking for each website you'd like to mitigate problems for. We recommend you do this for Canvas, to ensure as little problems as possible with schoolwork.

Step 1: Open a website in Firefox

In Firefox, visit the website for which you'd like to enable cross-site tracking for. 

Step 2: Open the privacy menu

On all websites in Firefox, there's a shield icon in the search bar. This is the privacy menu for that website. Open the shield icon.

Step 3: Turn off Enhanced Tracking Protection

Turn the "Enhanced Tracking Protection" switch off. The page will automatically reload and cookies and external data will now be allowed for that website.