Zoom FAQs
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How to Download Cloud Recordings from Zoom
Why download Zoom cloud recordings? Zoom cloud recordings have a 30-day expiration limit. This means, 30 days after the date the recording becomes available... the recording will expire and disappear, unable to be shared or viewed by the owner and viewers. Downloading your recordings allows you to move the content to other platforms or methods of long-term storage and sharing. Step 1 Login to Cardinal Apps and click on the Zoom app Step 2 Once the Zoom dashboard opens, click on the 'Recordings' area found on the left side of the page. Step 3 All your active cloud recordings will be displayed.** Click on the three dots menuto the right of the meeting you'd like to download. **If you cannot see the recording you want, it may be expired or gone. Contact the UIW Help Desk for assistance. Step 4 Choose the 'Download (X files)' option to download your video and the associated files The number of X files in your recording might differ, that's okay as each meeting differs based on the host's settings. Step 5 If you see the 'Download recording files' prompt, click the 'Download' buttons to proceed. Step 6 Your video can now be found within the 'Downloads' area on your computer or web browser. If you're confused with multiple files, the recording ends in a .mp4. Quote or message underneath the photo. Perhaps a tip, quirk, or a middle step not explained in the step. What to do next? Upload your recording to a platform of your choice, many of which support a bevy of features and enhancements to your video content. How to upload a video to Microsoft Stream How to upload a video file to OneDrive How to upload content to Echo360
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Participating in a Zoom Interpretation Session
Language Interpretation in Zoom Some Zoom meetings will have an 'Interpretation' button that allows you to enjoy the meeting in your preferred listening/speaking language. This guide will walk users through participating in an interpretation session on a Windows/macOS/web device and explain how to use the feature. Looking for the Mobile (iOS and Android) guide? Learn how to participate in an interpretation session on the Zoom mobile app. Note: You must be joined via Computer audio to participate in interpretation session, which means you cannot use the 'Dial In' option or join by phone. Upon joining the meeting: Desktop/Web: Choose 'Join with Computer Audio' button Mobile: choose the 'Wifi or Cellular Data' button Using Zoom for Windows/macOS/web Step 1 Join the Zoom meeting. Need help? Learn how to join a Zoom meeting Step 2 Within the Zoom window, look for the Interpretation icon in the toolbar located toward the bottom of the window. If you don't see the interpretation option in your toolbar... Check with the meeting host as the Interpretation option must be turned on for the meeting and enabled by the host. Try clicking the More buttonto look for Interpretation Try resizing the the Zoom window by clicking and dragging out the left or right side of the window. Step 3 Once the Interpretation button is clicked, you'll want to select the language you want to participate in. Choose the language option by which you want to speak and listen in. ***When Interpretation is being used, staying in the 'Original audio (Interpretation Off)' channel might cause issues, no audio, or lowered volume from presenters. Choose the appropriate language channel you want to speak and listen to.*** Your depicted language options might differ from the options above, and are set by the host of the meeting. Once your language is selected, you will hear the translated audio as well as the original audio at a lower volume. Hearing the original volume is meant to convey tone and inflection for greater understanding. Want to only hear the interpreter? Participants can choose the 'Mute Original Audio' option within the Interpretation menu to hear only the interpreter. Video guide <span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span><span class="fr-mk" style="display: none;"> </span> Tutorial starts at 4:02
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Participating in a Zoom Interpretation Session (Mobile app)
Language Interpretation in Zoom Some Zoom meetings will have an 'Interpretation' button that allows you to enjoy the meeting in your preferred listening/speaking language. This guide will walk users through participating in an interpretation session on the mobile (iOS and Android) version of the Zoom app and explain how to use the feature. Looking for the Windows/macOS guide? Learn how to participate in an interpretation session on Zoom for desktop Note: You must be joined via Computer audio to participate in interpretation session, which means you cannot use the 'Dial In' option or join by phone. Upon joining the meeting: Desktop/Web: Choose 'Join with Computer Audio' button Mobile: choose the 'Wifi or Cellular Data' button Using Zoom Interpretation for Mobile (iOS and Android) Step 1 Open your mobile Zoom app and join the Zoom meeting. Need help? Learn how to join a Zoom meeting on the mobile app Step 2 Within the Zoom app, tap on the Moreicon in the bottom right of the mobile app and select the 'Interpretation' option. If you don't see the interpretation option in your toolbar... Check with the meeting host as the Interpretation option must be turned on for the meeting and enabled by the host. Scroll the toolbar to the right... Make sure you used the 'Wifi or Cellular Data' option when joining the meeting. If you did not and chose to dial in, exit the meeting and re-join with the 'Wifi or Cellular Data' option. Step 3 Once the Interpretation button is tapped, you'll want to select the language you want to participate in. Choose the language option by which you want to speak and listen in. ***When Interpretation is being used, staying in the 'Main Audio' channel might cause issues, no audio, or lowered volume from presenters. Choose the appropriate language channel you want to speak and listen to.*** The channel you're currently in is denoted with a blue checkmarknext to the language option Once your language is selected, you will hear the translated audio as well as the original audio at a lower volume. Hearing the original volume is meant to convey tone and inflection for greater understanding. Want to only hear the interpreter? Participants can choose the 'Mute Original Audio' option within the Interpretation menu to hear only the interpreter.