1. Sign in to Cardinal Apps                                                   2. Click on the Ring Central App                                         3. On the Tools drop-down click on App Gallery                                                   4. Click on the Ring Central App                                   5. Click on the option in the blue drop-down that matches your Computer Operating System.                                                                                              6. Click on download to install. 7. Click on Single Sign-On                                         8. Enter your email address                                             9. Enter your Cardinal Apps Credentials                                 10. If an Orange Bar appears, Click Confirm Address.         11. Click Confirm                                       12. Click on File > Preferences         13. Ensure that the option for Phone Calls is turned on

What is RingCentral? RingCentral is the telephone management software that UIW uses for all phone lines. It provides a simple interface for users to customize their telephone and extension handling options on a granular level. Some notable features are: Receive and make calls from any device with an internet browser. Send and receive faxes. Send and receive text messages from your extension number. Look up any UIW extension and contact with a full company directory. Customize voicemail, call forwarding, and active hours settings. How to access RingCentral RingCentral is available to all UIW personnel who have a university-provided phone number or extension. Online (Cardinal Apps) The online portal is the most limited option and is generally meant for configuration features such as; Greeting and call screening, call handling, voicemail, caller ID, and setting available settings and rules. RingCentral can be accessed online by finding the 'RingCentral' app within Cardinal Apps. Desktop (Local app) RingCentral has a desktop application that's available for both Windows and macOS. This version shares nearly all features with the mobile version, so you are trading portability by using this version. Use this option if you want to handle calls outside your physical work phone, but don't want to use your personal smartphone. Download RingCentral for Desktop. When you launch the app after installation, choose the 'SSO' option at the login screen and enter your UIW email address. If you receive a prompt to enter credentials for installation, contact the UIW Help Desk. Mobile (iOS or Android) Arguably the most convenient option for many, installing the RingCentral application on a mobile device allows someone to take their calls anywhere with cell service or WiFi. All work calls are distinguished as a 'RingCentral' calls in the device's call log and the ring tone can be customized. Download RingCentral for Android. Download RingCentral for iOS. Training + Support Resources RingCentral University - On-demand courses that provide an overview of the RingCentral application. All about messaging with RingCentral. All about making, transferring, and configuring call settings in RingCentral. Sending and receiving faxes with RingCentral. Basics and features in the Mobile versions of RingCentral. Accessibility Read RingCentral's accessibility statement RingCentral accessibility features and VPAT FAQ (PDF) Accessibility features in RingCentral Support Need help using your extension or having a phone issue? Contact the UIW Help Desk at helpdesk@uiwtx.edu or (210) 829-2721 Want product help? View the RingCentral Community, where you'll find thousands of answers to common issues or questions.