Participation Type When can you open the Canvas system? Where do you open Canvas? Who enrolls you? How are course enrollments managed? When are courses available? When can you enter a course? Instructors of Record After HR paperwork & IT account creation Cardinal Apps Department Banner scheduler - action taken in Banner Banner feed After Banner Feed starts Fall: Late June Spring: Early November Summer: Early March Within a few hours after enrollment in Banner Degree Program Students After UIW acceptance, IT account creation, & enrollment in at least 1 course Cardinal Apps ABSN courses are in the ABSN Canvas app Enrollment Employees - action taken in Banner Banner feed Instructor managed No account holds & instructor has opened the course Continuing Ed Students After program processes enrollments & emails access instructions Link in emailed instructions Program Coordinator submits request to canvas@uiwtx.edu Manual SIS import Program decision Once emailed instructions & instructor has opened course Employees After HR paperwork & IT account creation Cardinal Apps Instructor of Record - action taken in Canvas People Manually Instructor managed After accepting a manual invitation Participation Types Instructors of Record: Faculty assigned to teach an academic course for credit. Degree Program Students: Students officially enrolled in an academic course for credit. Continuing Ed Students: Individuals participating in a variety of special programs. Employees: Individuals hired by the university with credentials for Cardinal Apps, includes faculty, administrators, and staff. Common Canvas Considerations and Resources All Users Your Dashboard may not show the courses you are looking for, check your All Courses list: Canvas Dashboard and All Courses List Canvas behaviors depend on the web browser or mobile app you use: Canvas Access with a Web Browser | Canvas Access with the Student App | Canvas Access with the Teacher App Most issues can be resolved with Canvas Basic Troubleshooting. Canvas Guides are provided by the Instructure company. Help Desk Solutions for Canvas and OTLT Canvas Video Library are provided as supplemental resources. Instructors of Record The instructor listed in the Banner course schedule gets access to the Canvas course during current terms. Requests to access a past course, such as for new faculty, are submitted by the Instructor of Record to canvas@uiwtx.edu. If you aren't listed as the instructor, request your department Banner scheduler add you. There can be more than one IOR designated per course, all receive the Teacher role in the associated Canvas course. Instructors are responsible for ensuring FERPA compliance when adding additional users to their courses, but all student enrollments go through Banner. The Canvas Checklist covers all expectations for managing an academic course each term. You manage Canvas course access by publishing content and your course as well as setting participation dates. Degree Program Students Students with business processes still in progress may not have Canvas access yet. Account holds may delay your enrollments. Once enrolled, student course access and participation are locked until opened by your instructor. Continuing Education Students Individuals participating in special programs do not have Cardinal Apps access and receive an email with instructions. Follow all instructions in your access email and save for reference. Once enrolled, student course access and participation are locked until opened by your instructor. Employees Instructors of record can add you to current courses if you have a legitimate educational interest. Requests to be added to past courses must be submitted on your behalf by the Instructor of Record. You receive the Canvas role determined by the instructor.

Direct video link: Canvas Dashboard and All Courses List Current, Past, and Future Enrollments The Canvas Dashboard and the "All Courses" list functions rely on course participation along with Start and End dates set by the instructor. The course behavior on the dashboard operates as follows: If viewed before the Participation Start date: The course card is not displayed on the Dashboard and shows on the Future Enrollments of the All Courses list. If viewed during the Participation Start and End dates: The course card displays on the Dashboard and shows on the top of the All Courses list. If viewed after the Participation End date: The course card is not displayed on the Dashboard and shows on the Past Enrollments of the All Courses list. Any courses that appear differently than described here are due to the selection of the "Participation" setting as "Course" without entering any dates. This prevents Canvas from correctly identifying courses as future or past. An example of this exception is shown below. Instructions for Canvas Dashboard and All Courses Canvas Access - UIW Solution Guides How do I use the Dashboard as an instructor? How do I view my favorite courses in the Card View Dashboard as an instructor? How do I view all my Canvas courses as an instructor? How do I customize my Courses list as an instructor? How do I use the Dashboard as a student? How do I view my favorite courses in the Card View as a student? How do I customize my Courses list as a student? How do I view all my Canvas courses as a student?

Canvas requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades. Since web browser behavior can vary, we recommend you have at least two options available, such as Chrome and Edge. In the event you experience a technical issue, try the action in a different browser. Firefox and Safari, although listed as supported, may cause unexpected behaviors. Visit the Canvas Browser and Computer Requirements Guide to check your device. Web Browser Access For most, Canvas is accessed through Cardinal Apps using your UIW email and password. Unique situations exist for a few programs, including ABSN and continuing education programs. ABSN instructors and students use the ABSN Canvas app found in Cardinal Apps to open Canvas directly. However, continuing education students see a login portal when following the access instructions provided by email. Instructor Experience Instructors can access the Canvas system as soon as they have a UIW email and password. However, instructors get course access by being listed as the instructor of record in Banner for current terms or by invitation through a colleague. Requests to access a past course, such as for new faculty, are submitted by the Instructor of Record to canvas@uiwtx.edu. Until an instructor is enrolled in a course, an instructor's Dashboard is empty. Student Experience Student access to Canvas is dependent on completion of the UIW registration process and enrollment in at least one academic course. When this process is still in progress, Canvas displays an error: "Failed to Log in Canvas doesn't have an account for user." Holds can also delay student enrollment. Once enrolled in a course, course access is dependent on each instructor's decision to publish and allow access. Access Considerations Canvas course enrollments are updated multiple times each day. If a student has just registered, or an instructor recently assigned a course, it may take a few hours to see your courses. If students have holds, their enrollment is not confirmed, or they have a tuition balance, Canvas access may be delayed until the registration process is complete. Office of the Registrar Office of Financial Aid Students can check DegreeWorks or Banner Web Self-Service, both accessed through Cardinal Apps, for their current enrollments. Contact your advisor if you need help: Advising Frequently Asked Questions Once registered, course access is managed by the instructor. A course must be published before students can open it. Instructors can also customize course settings to let students see a course before allowing participation or allow participation earlier than the first day of class. Don't see a course on your dashboard? Once users have Canvas access, the Dashboard may not display every course enrollment. Use the Course option in the Global navigation menu to open your All Courses list.

The Canvas Student app allows students convenient access to courses and groups using a mobile device. Students can submit assignments, participate in discussions, view grades, and access course materials. The app also provides access to course calendars, To-Do items, notifications, and Inbox messages. However, not all Canvas features are supported on the Canvas Student app. Log in to the Student App Upon opening the app, select the Find My School button. Under "What's your school's name?", search for: University of the Incarnate Word or UIW Select the "University of the Incarnate Word" option that appears, then select next to connect to your courses. Accelerated Bachelor of Science in Nursing (ABSN) students access the ABSN program courses by searching for: uiwabsnonline or uiwabsnonline.instructure.com. With this program, an option won't populate from the search and you'll need to select Next to continue to the login. Recommendations Most instructors build their courses using a web browser and the visual design looks "right" when accessed via Chrome, Firefox, or Edge. We recommend all students: Access each course using a web browser first. Check the course via web browser if you have any issues with the mobile app. Also, consider web browser access instead of the mobile app if: Formatting is problematic, such as if you're in dark mode and info won't show properly until you turn it to light mode. Viewing the subject matter in a smaller display makes it harder to understand or work productively, such as detailed images, complex diagrams, or spreadsheets. Wired Internet is preferred when you want to ensure you don't lose your signal while taking a test. You're typing more text, and a keyboard makes it easier. Your course includes digital textbooks or activities that don't function properly as not every tech is mobile-friendly. Having trouble signing in? In some cases, if you're experiencing difficulties signing into the mobile app, try the following troubleshooting steps. Check your password At UIW, Canvas sign-in information is the same for Cardinal Apps. Ensure your password is correct by: Open a private (aka incognito) browser window. Within a private web browser window, navigate to Cardinal Apps and log in. If your password works and you can log in, ensure you enter the same one for the Student app. If not, ensure you have the correct password and try again in the Student app. Try QR for mobile login You can view a Canvas login QR code in Canvas through your web browser. You can scan this QR code with your mobile device to log in to Canvas mobile apps without entering your institution URL and user credentials. Written guide How do I view a QR code to log in to the Canvas mobile app? Video guide 00:07: How do I view a QR code to log in to the canvas mobile apps? 00:12: In global navigation, click the account link then click the Q 00:16: R code for mobile, login link, 00:19: To display your mobile login, qr-code, click the proceed button. 00:24: View your qr-code. The Q R code can be scanned from the login 00:28: page of a student app from an Android device or an iOS device. 00:33: This guide covered how to view a QR code to log into the canvas mobile apps Need detailed instructions? Student App Android Guide Student App iOS Guide

The Canvas Teacher app allows instructors convenient access to their courses using a mobile device. Instructors get access to Announcements, Assignments, Discussions, Quizzes, and Speedgrader for quick grading, communicating, and updating. However, not all Canvas features are supported on the Canvas mobile apps. Enter University of the Incarnate Word in the school search box to connect to your courses. Accelerated Bachelor of Science in Nursing (ABSN) students access the ABSN program courses by searching uiwabsnonline.instructure.com. Recommendations We recommend all instructors: Build the course using a web browser. Be familiar with the Canvas features before switching to the mobile app. Try actions in a web browser if you have any issues with the mobile app. Common challenges with mobile app access: Formatting can be problematic, such as course info not displaying in dark mode even though it does in light mode. Subject matter can be difficult to see or understand in a smaller display, such as complex diagrams or spreadsheets. Wireless Internet connection can be slower or unreliable. Typing a larger amount of text is easier with a keyboard. Not all digital textbooks or third-party tools are mobile-friendly. Need detailed instructions? Teacher App Android Guide Teacher App iOS Guide

Every academic Canvas course is created with Start and End Dates that match the Term dates it was created with. These are found in the Participation field within Course settings. Term dates in Canvas align with the Academic Calendar start of undergraduate classes and end, 10 days after the last day of classes. If the Term dates do not meet your course needs, instructors can change them. This guide shows you how to check the dates and adjust if needed. Need more information? Term dates are one aspect of managing access to your Canvas course. Important! Empty Dates Cause Issues Do not leave Canvas Participation date boxes blank. Blank dates cause two known issues: Students can keep submitting work in the course, including submitting assignments and taking quizzes indefinitely. The course remains in current enrollments, rather than moving to your and students' past enrollments list. Step 1: Confirm Term Dates Default Term dates are displayed in every Canvas course. Open your Canvas course and navigate to Settings, then look for the "Participation: Start and End dates" to decide if they work for you. Consider the following: Do you want students to begin working before the start date? Do you want students to stop working earlier or later than the end date? Will you have grading completed before the end date? Step 2: Change to Course Dates If the unchangeable 'Term Dates' aren't appropriate for how you manage a course, you'll need to change the participation setting to 'Course'. First, change the Participation option from Term to Course. Making this change is required for Canvas to accept new date entries. Second, enter your new start and end dates and click Update Course Details to save your changes. Note, that you can also choose to restrict students from viewing the course before or after it begins and ends. Consider students prefer looking back at courses during their academic journey when deciding to restrict viewing.

Important: All roles described on this page are assigned and managed through Banner. Roles in Canvas define what users can see and do within the platform. Generally, it’s important to know who has access to course information, particularly sensitive and legally protected information like student work and grades. Whether you're assigning roles or troubleshooting access issues, a clear understanding of Canvas roles helps streamline collaboration and supports effective learning environments. Overview: Teacher and Student Roles In Canvas The table below lists the teaching and learning roles available at UIW. Banner, our Student Information System (SIS), assigns these roles to users based on their enrollment in the course. Course role Definition Banner Table Teacher Instructor for an academic course, identified as the Instructor of Record. The instructor was enrolled in SSASECT, and the primary indicator was checked. Student Individual students for an academic course and enrolled in a section. Enrolled from SFASTCA. An individual may only be assigned to one course role per course. Students enrolled in the course may not be assigned any other course role other than the Student role. Permissions: Teacher and Student Roles In Canvas Permission Teacher Student Analytics - view pages ✅ ✅ Announcements - View ✅ ✅ Conversations - send messages to entire class ✅ No ❌ Conversations - send messages to individual course members ✅ ✅ Course Calendar - add / edit / delete events ✅ No ❌ Courses - change visibility ✅ No ❌ Courses - view usage reports No ❌ No ❌ Discussions - create ✅ ✅ Discussions - moderate ✅ No ❌ Discussions - post ✅ ✅ Discussions - view ✅ ✅ Grades - edit (Includes quiz moderation) ✅ No ❌ Grades - select final grade for moderation ✅ No ❌ Grades - view all grades ✅ No ❌ Grades - view audit trail No ❌ No ❌ Groups - add / edit / delete No ❌ No ❌ Groups - view all student groups ✅ No ❌ Grades - view audit trail No ❌ No ❌ Item Banks - manage account No ❌ No ❌ Learning Outcomes - add / edit / delete ✅ No ❌ Learning Outcomes - import ✅ No ❌ Manage Assignments and Quizzes ✅ No ❌ Manage Course Content ✅ No ❌ Manage Course Files ✅ No ❌ Manage Course Sections ✅ No ❌ Manage Courses ✅ * No ❌ Manage Groups ✅ No ❌ Manage LTI ✅ No ❌ Manage Pages ✅ No ❌ Outcome Mastery Scales - add / edit No ❌ No ❌ Outcome Proficiency Calculations - add / edit No ❌ No ❌ Questions banks - view and link ✅ No ❌ Reports - manage ✅ No ❌ Rubrics - add / edit /delete ✅ No ❌ SIS Data - read ✅ No ❌ Student Collaborations - create ✅ ✅ Submissions - Submit on behalf of students No ❌ No ❌ Users - Designers ✅ No ❌ Users - Observers ✅ No ❌ Users - Students No ❌ No ❌ Users - TAs ✅ No ❌ Users - Teachers ✅ No ❌ Users - allow administrative actions in courses ✅ No ❌ Users - generate observer pairing codes for students ✅ No ❌ Users - manage students in courses ✅ No ❌ Users - view list ✅ ✅ Users - view login IDs ✅ No ❌ Users - view the primary email address ✅ No ❌ Web Conferences - create ✅ ✅

Important: Roles listed on this page are assigned within the Canvas course and aren't assigned by Banner. Roles in Canvas define what users can see and do within the platform. Generally, it’s important to know who has access to course information, particularly sensitive and legally protected information like student work and grades. Whether you're assigning roles or troubleshooting access issues, a clear understanding of Canvas roles helps streamline collaboration and supports effective learning environments. Overview: Additional Roles In Canvas The table below lists Canvas role options that aren't Teacher or Student. All roles listed below are assigned within the Canvas course and aren't assigned by Banner. Course role Definition Ideal for... Affiliate - View Only This role allows the user to view course content and materials without making any edits or interacting with the course. Users with this role can see announcements and discussions, but cannot submit work, grade assignments, or modify any content. Individuals who need to review course happenings without contributing or editing. Affiliate - Build Users with this role can view and build course content, such as creating modules, assignments, and quizzes. However, they cannot interact with students or manage grading. Support staff assisting with course setup or development without interacting with students. Colleague This role is designed for peers collaborating on a course. Users can view and build course content, manage discussions, and contribute to course development. However, they do not have access to grading or student data. Faculty or peers who are monitoring or collaborating on course materials without grading responsibilities. Designer Designers focus on creating and managing course content. They can build modules, assignments, and assessments and manage course structure. However, they cannot grade assignments, interact with students, or access student data. Instructional designers or staff focused on building and organizing course content. Librarian The librarian role allows users to administer and view course content while having access to grading and participation aspects of the course. Librarians providing academic resources or instruction into a course. Observer Observers can view course content and student progress without interacting or contributing. Parents or stakeholders monitoring a student’s progress in the course. TA (Teacher Assistant) The TA role retains most of the permissions of the Teacher role. While TAs cannot manage sections, users, or learning outcomes, they can edit and view grades, post announcements, and work on most course content. This role is ideal for individuals who support the instructor by managing course content and communication while handling grading tasks. It’s perfect for those who need robust access without the full administrative responsibilities of a Teacher. Tutor Tutors have limited permissions to view course materials and assist students. They can preview assignments (quizzes included), provide feedback, and assist with discussions but do not have access to grading or course editing. Tutors providing academic support in areas like quizzes and discussions, while giving feedback to students without managing grades. Visiting Professor This role gives temporary teaching permissions. Visiting Professors can view and edit course content, manage assignments, and interact with students. They have grading permissions but may have restricted administrative access compared to full instructors. Temporary faculty teaching or co-teaching a course for a specific term or duration. Note: An individual may only be assigned to one course role per course. Permissions: Additional Roles In Canvas Permission Affiliate - View Only Affiliate - Build TA (Teacher Assistant) Colleague Designer Librarian Observer Tutor Visiting Professor Analytics - view pages No ❌ No ❌ ✅ No ❌ No ❌ ✅ No ❌ No ❌ ✅ Announcements - View ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ Conversations - send messages to entire class No ❌ No ❌ ✅ ✅ ✅ ✅ No ❌ ✅ ✅ Conversations - send messages to individual course members No ❌ No ❌ ✅ No ❌ ✅ ✅ No ❌ ✅ ✅ Course Calendar - add / edit / delete events No ❌ ✅ ✅ ✅ ✅ ✅ No ❌ ❌ ✅ Courses - change visibility No ❌ ✅ ✅ No ❌ ✅ ✅ No ❌ ❌ ✅ Courses - view usage reports No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ ❌ ❌ Discussions - create No ❌ ✅ ✅ ✅ ✅ ✅ ❌ ✅ ✅ Discussions - moderate No ❌ No ❌ ✅ ✅ ✅ ✅ ❌ ✅ ✅ Discussions - post No ❌ ✅ ✅ ✅ ✅ ✅ ❌ ✅ ✅ Discussions - view ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ Grades - edit (Includes quiz moderation) No ❌ No ❌ ✅ No ❌ No ❌ ✅ No ❌ No ❌ ✅ Grades - select final grade for moderation No ❌ No ❌ No ❌ No ❌ No ❌ ✅ No ❌ No ❌ ✅ Grades - view all grades No ❌ No ❌ ✅ No ❌ No ❌ ✅ No ❌ No ❌ ✅ Grades - view audit trail No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Groups - add / edit / delete No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Groups - view all student groups No ❌ No ❌ ✅ ✅ ✅ ✅ No ❌ ✅ ✅ Grades - view audit trail No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Item Banks - manage account No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Learning Outcomes - add / edit / delete No ❌ ✅ No ❌ ✅ ✅ No ❌ No ❌ No ❌ No ❌ Learning Outcomes - import No ❌ ✅ No ❌ ✅ ✅ No ❌ No ❌ ❌No ❌ No ❌ Manage Assignments and Quizzes No ❌ ✅ ✅ ✅ ✅ ✅ No ❌ No ❌ ✅ Manage Course Content No ❌ ✅ ✅ ✅ ✅ ✅ No ❌ No ❌ ✅ Manage Course Files No ❌ ✅ ✅ ✅ ✅ ✅ No ❌ No ❌ ✅ Manage Course Sections No ❌ No ❌ No ❌ ✅ ✅ No ❌ No ❌ No ❌ No ❌ Manage Courses No ❌ No ❌ No ❌ ✅* ✅* No ❌ No ❌ No ❌ No ❌ Manage Groups No ❌ No ❌ ✅ ✅ ✅ ✅ No ❌ No ❌ ✅ Manage LTI No ❌ ✅ ✅ ✅ ❌ No ❌ No ❌ No ❌ ✅ Manage Pages No ❌ ✅ ✅ ✅ ✅ ✅ No ❌ No ❌ ✅ Outcome Mastery Scales - add / edit No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Outcome Proficiency Calculations - add / edit No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ ❌No ❌ No ❌ Questions banks - view and link No ❌ ✅ ✅ ✅ ✅ ✅ No ❌ No ❌ ✅ Reports - manage No ❌ No ❌ ✅ No ❌ ✅ ✅ No ❌ No ❌ ✅ Rubrics - add / edit /delete No ❌ ✅ ✅ ✅ ✅ ✅ No ❌ ❌No ❌ ✅ SIS Data - read No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Student Collaborations - create No ❌ No ❌ ✅ No ❌ ✅ ✅ No ❌ ✅ ✅ Submissions - Submit on behalf of students No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Users - Designers No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Users - Observers No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ ✅ Users - Students No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ ✅ Users - TAs No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Users - Teachers No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Users - allow administrative actions in courses No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Users - generate observer pairing codes for students No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ Users - manage students in courses No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ No ❌ ✅ Users - view list No ❌ No ❌ ✅ No ❌ ✅ ✅ No ❌ ✅ ✅ Users - view login IDs No ❌ No ❌ ✅ No ❌ No ❌ ✅ No ❌ No ❌ ✅ Users - view primary email address No ❌ No ❌ ✅ No ❌ No ❌ ✅ No ❌ No ❌ ✅ Web Conferences - create No ❌ No ❌ ✅ No ❌ ✅ ✅ No ❌ ✅ ✅