The Microsoft Teams desktop app has the ability to answer and make phone calls as well as receive voicemails associated with your UIW phone extension. Open MSTeams. Select Calls Dial the phone number. Select Call. Need more detail? Delve into the in-depth walkthrough below. Sections include using the Teams Desktop and Mobile app for making and answering phone calls, as well as checking Voicemail. Make Calls with Teams Desktop App Step 1 Launch MS Teams Step 2 Select Calls on the MS Teams app sidebar. Step 3 Dial the number. Step 4 Click Call Make Calls with Teams Mobile App Step 1 Launch MS Teams via the mobile app. Step 2 Select More and then select Calls from the MS Teams app menu Step 3 Click the Phone+ icon Step 4 Dial number then Click the Purple Call button Answer Calls with Teams Desktop App Step 1 Click the Purple Phone button to Answer the Call. Click the Red Phone button to Decline the call. Step 2 Take Your Call > Click Leave when done Answer Calls with Teams Mobile App Step 1 Click Answer Step 2 Take Your Call > Click End Call when done Check Voicemail with Teams Desktop App Step 1 Launch MS Teams Step 2 Select Calls on the MS Teams app sidebar. Step 3 Click on the Missed Call. Step 4 On the right side, the Details of the missed call will appear. Click the Play button to listen to the voicemail. If available, a transcript of the message will be shown. Check Voicemail with Teams Mobile App Step 1 Launch MS Teams Step 2 Select More and then select Calls from the MS Teams app menu Step 3 Click on the Voicemail icon. Step 4 Click on the message you want to hear. Step 5 Click the Play button to listen to the voicemail. If available, a transcript of the message will be shown.

Language interpretation in MS Teams allows assigned interpreters to convert what the speaker says into another language in real-time, without disrupting the speaker's original flow of delivery. Once meeting organizers enable language interpretation for a meeting, organizers and co-organizers can add interpreters before a meeting, and assign interpreters during a meeting. Note: If you're setting up a meeting and plan to invite external participants to interpret for your meeting, you'll need to assign external or guest interpreters during a meeting. See the During a Meeting section below for instructions. Before a meeting Language interpretation can be added to any scheduled meeting. While scheduling the meeting or after it's been organized, you can add language interpretation to it and invite/assign interpreters. Steps will differ based on where your meeting was scheduled. Scheduling from the Microsoft Teams App Open the MS Teams app. Navigate to the Calendar. Choose the option for creating a New Meeting. 4. Provide the necessary information for your meeting, including the title, date, time, and description. 5. Invite your interpreter to the meeting by entering their email address in the Add required attendees field. a. Note: Before a meeting, you can only include interpreters who have been directly invited as attendees. 6. Ensure that the Online meeting option is enabled. 7. Access additional settings by selecting More options. 8. Enable language interpretation within the meeting options window. 9. In the interpreters field, input the email address of your interpreter. 10. Choose the Source and Target languages of the meeting. a. The Source language is spoken by the speaker and the Target language is spoken by your interpreter. b. Add more interpreters and languages if necessary. 11. Select Save to apply interpretation settings. Scheduling from Outlook It's generally recommended to use the Outlook app to schedule and manage meetings at UIW. Outlook can be accessed via the Popular Apps tab in Cardinal Apps and comes pre-installed on all UIW-issued devices. Additionally, it can be downloaded for mobile via the Apple App Store or Google Play Store. 1. Launch Outlook. 2. Create a new calendar event. 3. Provide the necessary information for your meeting, including the title, date, time, and description. 4. Invite your interpreter to the meeting by entering their email address in the Add required attendees field. a. Note: Before a meeting, you can only include interpreters who have been directly invited as attendees. 5. Ensure that the Teams meeting option is enabled. 6. Send the invite. 7. Open the meeting invite from your calendar. 8. Access additional settings by selecting Meeting options. 9. Enable language interpretation within the meeting options window. 10. In the interpreters field, enter the email address of your interpreter. 11. Choose the Source and Target languages of the meeting. a. The Source language is spoken by the speaker and the Target language is spoken by your interpreter. b. Add more interpreters and languages if necessary. 12. Select Save to apply interpretation settings. During a Meeting Assigning an Interpreter If language interpretation is enabled before a meeting begins, you can manually assign internal and external interpreters during a meeting. To designate an interpreter during a meeting: In your meeting window, select People to open the participants menu. Hover over the person you want to make an interpreter and select More options Select Make an interpreter. Note: This option is only available in meetings scheduled with language interpretation enabled, which can only be done with at least one invited person. Choosing a Language Channel When participants join a meeting with language interpretation enabled, a dialog box will prompt them to choose the language they wish to hear the meeting in. In case the dialog is missed, participants can access the language interpretation feature by selecting More within the meeting window, then navigating to Language and speech, and finally choosing Language interpretation. Participants can use the 'Listen to' drop-down menu to select the available language options they want to hear. 'Original audio' reflects the speaker's language, whereas other options will reflect the language spoken by an interpreter. Teams Language Interpretation FAQ Can interpreters switch audio channels? No. Once they join, interpreters are locked into their language and are not able to leave their assigned audio channel unless a meeting organizer or co-organizer removes them as an interpreter by changing their role to an attendee. Can interpreters be heard by participants in other language channels? No. Interpreters can only be heard by the participants in their audio channel. Can Interpreters join on the web or mobile? Yes. Interpreters can join live interpretations meetings on the web and do not need the MS Teams desktop app. I Will meeting recordings have both original and translated audio? Meeting recordings for meetings with language interpretation only capture the audio of the main channel, or original speaker. The interpreter's audio will not be present on the recording. Can I turn on captions for a meeting with interpretation? Captions in a meeting with language interpretation will only caption the main speaker, not the interpreter. If the main speaker's language changes, the meeting organizer or co-organizer will need to adjust the live captions' language setting to the correct language for captioning to work.

Live Captioning offers many advantages, especially in terms of accessibility, comprehension, and engagement. Open your MS Teams meeting Click on the More 3-dot-menu in your meeting controls at the top of the Teams window. Click on Language and Speech Then click Turn on Live Captions. You will have to confirm the language spoken in the meeting. The caption area will open On the right side you will find Settings to adjust your caption view as you wish Need more detail? Delve into the in-depth walkthrough below, complete with images and various notes for every step. In-Depth Walkthrough Step 1 Open your Teams desktop app and start or join your meeting. Step 2 The More ellipse in your meeting controls is on the right between the Add Apps icon and the Camera icon Step 3 Click on Language and Speech Step 4 Click Turn on Live Captions. You will have to confirm the language spoken in the meeting. Step 5 The caption area will open. Step 6 On the right side you will find Settings to adjust your caption view, including height of the caption area, position and Font size. Teams Live Caption FAQ Can I save the Captions generated in a Teams meeting? Captions cannot be saved by Teams. However, you may wish to copy the captions from your meeting before you hang up and paste them into a word document. Also, consider choosing Transcription from the More ellipse. Can I change the language of the Captions in a Teams meeting? Learn more about the premium feature Live Translated Captions in Microsoft Teams.

NOTICE: To use Live Translated Captions, the meeting organizer must have a Teams Premium license, which is an add-on for a Teams account that offers more features. Participants do not need to have this license, but the meeting organizer does. Contact the UIW Help Desk for more information about Teams Premium licensing. This guide covers Translated Captions, which is different from Language Interpretation. Learn more about language interpretation in Microsoft Teams. Teams can detect what’s said in a meeting and present real-time captions, controllable for each participant from the meeting controls. By default, live captions are displayed in the language that's spoken during the meeting or event, however, if the meeting organizer has a Teams Premium license, meeting participants can translate their live captions into a supported language they're most comfortable with. To use Live Translated Captions: Turn on live captions in the meeting you're participating in. You can do this by selecting More > Language and Speech > Turn on live captions. For a more in-depth guide on live captions, visit our help article on live captions. Select the Caption settings icon within the caption box. Change the Caption language to your desired language. Need more detail? Delve into the in-depth walkthrough below, complete with images and various notes for every step. In-Depth Walkthrough Step 1: Enable Live Captions Within any Microsoft Teams meeting, enable live captions by: Select "More" Select "Language and speech" Select "Turn on live captions" Note: For a more in-depth guide on live captions, visit our help article on live captions. Step 2: Open Caption Settings Open the Caption Settings menu This can be found in the upper right corner of your caption window. Step 3: Adjust the Caption Language Select the "Caption Language" box and select the language for MS Teams captions or your preferred language. Note: Changing the Caption Language will only change caption settings for you. After a few moments, captions will start to appear in the language you selected. You can change the language at any time, and as many times as you'd like for the meeting. Live Translated Captions Video Guide Sign in with Cardinal Apps to view the video. Choose the 'Spanish' audio track to listen in Spanish. Teams Live Translated Captions FAQ When I expand "Caption language" I only see one language. Why? Translated captions are only available in meetings scheduled with a Teams Premium license. Specifically, the meeting organizer must have a Teams Premium license for participants to access this feature. Contact the meeting organizer. What is the "Spoken Language"? The translator bot listens for the spoken language. By default, it is set to English (US), but it should be changed if the main language spoken in the meeting is different. If not, translated captions may not display properly because the translator bot will think it's listening to a different language.