What is Microsoft 365? Microsoft 365 (formerly known as Microsoft Office) is a suite of productivity tools and cloud-based services developed by Microsoft. It provides a collection of applications and services that are commonly used in offices, schools, and various other organizations such as Word, PowerPoint, Excel, Outlook, and more. These apps and services are available at no cost to all UIW faculty, staff, and enrolled students and help you stay connected, be productive, collaboratively work, and get things done. Visit our dedicated resources below to learn how to get started with Microsoft apps and services. Install the Microsoft 365 Suite on a personal device. Microsoft 365 at UIW - Learn more about each product available to you. MS365 Accessibility Microsoft has an extensive library of resources dedicated to understanding accessible and inclusive elements of Microsoft services. Visit the resources below to learn about the accessibility features available to you in these products. Accessibility at Microsoft. The Accessibility help and learning center at Microsoft. Accessibility features and tools in Word. Accessibility features and tools in Excel. Accessibility features and tools in PowerPoint. Accessibility features and tools in OneNote. MS365 Support Trouble with installation, signing in, or receiving errors when using Microsoft 365 apps or services? Contact the UIW Help Desk at (210) 829-2721 or at helpdesk@uiwtx.edu

Note: This guide is intended for all members of the university community who need to install Microsoft 365 on their personal devices. If you have a university-provided device, contact the UIW Help Desk. Microsoft 365 (formally Microsoft Office) is a comprehensive suite of applications designed to help you succeed in your academic and professional endeavors. The M365 suite includes Microsoft Word, Outlook (email), OneDrive (cloud storage), PowerPoint, Teams, OneNote, Excel, and Access (Windows-only). With M365, you can: Create and Collaborate: Utilize Word for document creation, Excel for data analysis, PowerPoint for presentations, and MS Teams for seamless communication and collaboration. Access Anywhere: Enjoy the flexibility of accessing your files and applications from any device, whether on campus or on the go. Stay Organized: Use Outlook for email management and OneNote for taking and organizing notes. Enhance Productivity: Take advantage of cloud storage with OneDrive to keep your files secure and easily shareable. Many of these apps can be used on the web, but this guide will cover essential applications that can be downloaded to a Windows or macOS device. If you do not have an assigned UIW email and password, contact the UIW Help Desk. To install the M365 suite of apps: Log in to Cardinal Apps and select the Waffle menu in the upper left. Select Microsoft 365. Select Install and More and choose Install Microsoft 365 apps. Find and select Install Office. Run the installer. Need more detail? Delve into the in-depth walkthrough below, complete with images and various notes for every step. In-Depth Walkthrough Step 1: Log in to Cardinal Apps Log in to Cardinal Apps with your UIW email and password. Note: If you don't have a UIW email or password, contact the UIW Help Desk at helpdesk@uiwtx.edu or (210)-829-2721 Step 2: Open the Microsoft Portal 1) Select the Waffle menu in the upper left corner of the Cardinal Apps homepage. Then, 2) Select "Microsoft 365" from the slide-out menu. Step 3: Open the Installation Portal 1) Select the Install and More button in the upper right of the landing page, and then 2) select the Install Microsoft 365 apps option. Step 4: Install Apps Next, locate the Install Office option and click on it. This will initiate the download of an installation file, which will then install Microsoft 365 apps on your device. Step 5: Run the Installation Once the installer has finished downloading, find it in your computer's 'Downloads' folder and open it to begin the installation process. Click through the installation accordingly. You may be asked to provide your computer password to approve the installation. For issues, questions, or troubleshooting efforts, contact the UIW Help Desk at helpdesk@uiwtx.edu or (210)-829-2721 Depending on your device, the installation may take minutes to several minutes. Be patient, and eventually, the installation will be complete. Install MS365 FAQ I'm being asked to sign in or accept a "License Agreement" to use a Microsoft app, what do I do? When you first open a Microsoft app, you may be prompted to 'Sign in to set up/activate' the app. If prompted, use your UIW email and password to log in to Microsoft apps. The installation is finished, but I cannot find any Microsoft apps on my Windows device. This can sometimes happen on Windows devices. Restart your Windows device and check the Windows Start menu for Microsoft apps. If they still do not show, try the installation process again. My computer is asking "Do you want to make any changes to your device" or asking for a password. This is normal. Your computer is asking you for permission to install Microsoft apps. Enter your computer password, if prompted, or select "Allow" to proceed with the installation.

1. Open Microsoft Outlook from Cardinal Apps. 2. Open the email you need and click the “…” icon on the top right. 3. Select “Print” from the popup menu. Then, you will get a preview. Select “Print” on the top left. 4. In the next screen, select "Save as PDF" and hit "Save".  5. Name the file and save it to the PC Download Off OneDrive: 1. Sign into your OneDrive and select the files or folders you want to download. 2. Select "Download". 3. If your browser prompts you, choose "Save" or "Save As" and browse to the location where you want to save the download. Some browsers just start saving right away to a Downloads folder on your computer. 

Office for mac activation issue. after having already removed all Office programs, emptied trash. Restarted and reinstalled. The following issue persists: Resolution: Download and run the license removal tool 1. Download the license removal tool. 2. Open the .pkg file from your Mac's Downloads folder. Note: If you get an "unidentified developer" error, try opening the file by holding Control + clicking the file > Open. 3. Select Continue and follow the prompts in the setup wizard. Caution: We recommend you double-check that you have the correct account info ready by logging into Office.com/signin and checking for the license you want to activate with. 4. When you're ready to complete the license removal, select Install. You may need to enter your Mac's local admin account password. After the tool successfully removes licenses, select Close. 5. Now open any Office app and sign in to activate with the email account associated with your Office for Mac license. If you're troubleshooting an issue, you may need to reinstall Office before signing in. After you've successfully activated, restart your computer and then you're good to go! Note: If your account has both a Microsoft 365 for Mac license and a one-time purchase associated with it, you'll be prompted to choose which license you want to activate with. We recommend always choosing Microsoft 365 for Mac is available. 6. Uninstall the License Removal Tool by dragging the Microsoft_Office_License_Removal file from Finder > Downloads to Trash. Source Information https://support.microsoft.com/en-us/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193?ui=en-us&rs=en-us&ad=us#:~:text=Download%20and%20run%20the%20license%20removal%20tool%201,Uninstall%20the%20License%20Removal%20Tool%20by%20dragging%20the

The Office 365 spam quarantine system has been implemented by the university to better prevent malicious and unwanted from reaching the users of the university email system. This both improves security and reduces the amount of junk mail that our users must process. To allow our users to better manage their quarantined emails, the university has implemented online access to the quarantine system. Each user may view their quarantined emails via this system. To access the Office 365 quarantine: • Open a web browser and navigate to https://protection.office.com/ • Login with your university email address and password. • Select the ‘Threat Management’ dropdown from the left-hand menu Under ‘Threat Management,’ select ‘Review’ In the center pane, select ‘Quarantine’ This screen shows all mail quarantined that was categorized as being spam or bulk mail. To switch between the two, click the dropdown at the top of the screen: By clicking on a message, a pop-in screen will appear with details on the message. This screen presents the following options at the top. • Release Message: This sends the message to your inbox • Preview Message: This allows you to view the message without sending it to your inbox • Remove from Quarantine: This permanently deletes the message • Download message: This allows you to download the massage directly to your computer as a .eml file. *Not recommended for most users* • View Message Header: This contains highly detailed, technical information about the email. *Not Recommended for most users* To manage multiple emails simultaneously, check the boxes next to the emails you would like to manage, and a different pop-in window will appear with the following options: • Release Messages: This sends all selected messages to your inbox • Delete Messages: This permanently deletes the selected messages Related How-Tos: • To check the contents of your quarantine any time, without waiting for the digest email, read the ‘Understanding the Quarantine Digest’ how-to on the IRD FAQ website. • To modify your ‘Safe Senders’ and ‘Blocked Senders’ list to prevent senders from or force senders to the quarantine, read the ‘Manage Senders in the Office 365 Quarantine’ how-to on the IRD FAQ website.

Open Outlook Select "File" on top menu then select "Open" then "Other User's Folder" Make sure the drop down is listed as "Inbox" then type the name of the desired inbox. If you have permission to view this inbox it will appear in Outlook beneath your previous inbox.

1. Log in to Cardinal Apps and Click on Employee Mail 2. Click on the Gear icon in the upper right 3. Type the word "Safe" in the search bar and click on "Safe Senders and domains 4. Scroll to the Safe Senders and domain section > Click "+Add" 5. Type the email address you want to save and hit the Enter on your Keyboard 6. After you hit Enter, the Save button will come up. Click Save The email is now saved as a safe sender and will no longer go to Spam, Junk, or Quarantine Folders.

OneDrive File Request Feature    With the file request feature in OneDrive, you can choose a folder where others can upload files using a link that you send them. The users that you request files from cannot see what's in the folder - they can only upload files to it.  With a file request:  Anyone can send you a file - they don't need to have OneDrive.  All the files sent to you are saved in a single folder that you choose.  People who respond to your request can only upload files. They do not have view or edit access to your OneDrive.  Select an option below to learn more.  Requesting files    Here's how to request files:  Sign into Cardinal Apps, open Office365, and access your OneDrive folder.  In your OneDrive, select the folder where you want the files to be uploaded, and then click Request files.  Or select the ellipses and then Request files:  Under What files are you requesting, enter a descriptive name for the files you are requesting from others. (They'll see this description when they get the file request.) Click Next.  You can click Copy link to copy the request link and send it to anyone you would like to request files from, or you can enter the email address or addresses of the people you want to request files from. You can also type a message that will be included in the email that OneDrive sends to them.  Click Done.  You’ll receive a notification email whenever someone uploads files to your file request folder.  If you want to edit the descriptive name of the file request, select the folder and click Request files again, then change the name. The people you sent the request to will see the new name when they upload files. Getting a file request    Anyone with the link will be able to upload files to the request. However, they aren't able to see or edit other contents in the folder or see who else is able to upload files.  When recipients click the link, they'll see:  Notes:   If the recipient is not signed in, the recipient will be asked to add a first name and last name to help the requestor identify the different files uploaded. The provided first name and last name is not validated; it is purely for the requestor's convenience and is not a guarantee of identity when the recipient is currently not signed in.  If the recipient is signed in and responds to the request, the identity is recorded as part of the upload.  Click Select files, browse to the appropriate folder, and select the file being requested. If you need to add additional files, click Add more files.  When you've selected all the requested files, click Upload.  Recipients will get another notification once their files have been successfully uploaded.  Stop requesting files    You can stop requesting files by deleting the file request link once you are done receiving files from others. Once you’ve deleted the link, people with the link won’t be able to upload files to that folder anymore.  In OneDrive, select the file request folder.  Click the […] menu.  Click Manage Access.  Click the […] menu beside the requested link in the Links Giving Access section.  Click X next to the link.    Click Delete link.  The link deletion cannot be undone. If you need to start collecting files in this folder again, create a new file request on the folder and send your recipients a new link or email invitation.  Additional links:  https://classthink.com/guides/microsoft-onedrive/onedrive-request-files/  https://samuelmcneill.com/2020/02/20/file-requests-in-onedrive-a-versatile-tool-in-education/  https://blog.lsonline.fr/2020/01/04/exploring-the-request-files-feature-of-onedrive/       

1. Sign into cardinal apps, open Office 365, open your OneDrive.  2. Select the gear icon to open settings:  3. Choose OneDrive Settings:  4. Choose ‘More Settings’:  5. Under Features and storage, choose ‘Site collection features’:     6. Scroll down until you see ‘Open Documents in Client Applications by Default’ and then Activate the feature.   SharePoint Online/Teams/Shared Library/Outlook Group    1. You can access the SharePoint online site for any of these groups in various ways.  From your OneDrive Quick Access, Outlook group share files option, Teams files ‘open in sharepoint’ option.  However, you get to the site, once you’re there, choose the gear icon to open settings:   2. Choose ‘Site contents’:   3. Choose the gear icon for Site Settings:   4. Under Site Collection Administration choose ‘Site collection features’:   5. Scroll down until you see ‘Open Documents in Client Applications by Default’ and then Activate the feature.   Office documents will now open in the desktop application by default instead of the online versions.