LockDown Browser (LDB) is an exam security tool to prevent students from browsing the web, printing, copying, or opening other applications when taking a Canvas quiz. Instructors also have the Monitor and Live Proctoring features available when additional security is needed. Monitor requires students to turn on a webcam and record their movements while testing. Monitor also offers a screen recording option to record students' testing process. Instructor Live Proctoring is used with Microsoft Teams for instructors to monitor students' webcams in real-time. LockDown Browser Availability LDB is available for instructors to enable with Canvas Quizzes in all Canvas courses. Add Lockdown Browser to your Canvas course menu. Create Canvas Quizzes you want to enable LDB for. From the LDB tool, enable settings for any quiz built in your course. Monitor and live proctoring are optional after you enable LDB for a quiz. Respondus tech support is available for instructors and students. LockDown Browser Considerations Standard alphanumeric characters are required for all Canvas Quizzes titles to avoid errors with using LDB. Do not use text icons or special characters when naming your Canvas quizzes. Instructors must select various settings based on their expectations during testing, including password protection, iPad use, approved websites to visit during testing, calculator access, and printing. Instructors can choose automated proctoring with the Monitor feature to record students during the testing experience. Instructors can also require students to record their screen while testing. Monitor sensitivity levels allow instructors to customize the reporting of testing behaviors. To remotely watch up to 25 students via MS Teams, select Instructor Live Proctoring. Canvas currently has two quiz types, Classic Quizzes and New Quizzes, which impact LDB differently. Canvas Course Copy for Classic Quizzes transfers with the settings intact, but New Quizzes require manual setup of LDB settings for each exam every time you copy. Students access Classic vs New Quizzes differently with LDB, but instructors must provide the correct instructions because students cannot see the difference: Classic Quizzes LDB Student Instructions or New Quizzes LDB Student Instructions Encourage students to practice using LDB in their Learning with Canvas at UIW course or create a practice quiz of your own with settings identical to your other quizzes. This reduces test anxiety and technical issues. LockDown Browser Guides LDB and Monitor Quick Start Guide - Canvas Edition Instructor Live Proctoring Guide and 5-Minute Video LDB Resource Collection Video guide for Preparing an exam for use with LDB in Canvas for Classic and New Quizzes UIW LDB Troubleshooting guide for guidance on the most common challenges instructors and students encounter. LockDown Browser FAQ How do students install the LDB? We recommend students complete a practice quiz using LDB to have the product installed and ready to go. Options include: The instructor creates a practice quiz in their course. Students access practice quizzes in their Learning with Canvas at UIW orientation course. Do students need to take a quiz to install LDB? No. Students can download the Respondus LockDown Browser at any time. Does the View as Student feature in Canvas work with LDB? No. View as Student in Canvas is a feature limited to previewing parts of your course as a test student. External tools, including LDB, cannot be used with test student access. What are the minimum system requirements for LDB? Lockdown Browser Resources page includes details on system requirements. For updated information, locate the section called System Requirements for LockDown Browser.

LockDown Browser is a secure browser for taking exams within Canvas. It's designed to prevent students from cheating and preserve exam integrity by restricting access to applications, websites, and printing. This guide explains troubleshooting for both instructors and students: Instructor Perspective: Set Up, Course Copy, Practice Quizzes, and Expectations Student Perspective: Installation and Access, Quiz Experience, Common Issues, and Support Resources Instructor Perspective Set-Up Follow this UIW guide to enable LockDown Browser for your Canvas quiz or watch this 2-minute video from Respondus.  Do not include special characters or icons in your quiz names to prevent errors with Lockdown Browser and your gradebook. Course Copy Canvas Classic quizzes copy accurately however, Canvas New Quizzes do not keep the LDB settings. Remember to manually reconfigure the LDB settings for each New Quiz every term. Practice Quizzes Provide and encourage students to take a practice quiz that has matching settings of your real quizzes. You can direct them to the Learning with Canvas course practice quizzes; but these quizzes may differ from your course and quiz settings. Set Clear Expectations Students can't tell the difference between Classic Quizzes and New Quizzes, but each type behaves differently for them. Only instructors can tell the difference between Classic and New Quizzes: Classic Quizzes have white rocket ship icons; New Quizzes have solid color rocket ship icons and the Build button to edit them. Ensure your course instructions tell students which guide to follow the correct process to set expectations accurately. Provide students with the correct Quick Start Guide based on the one you use: Canvas Classic Quizzes | Canvas New Quizzes Student Perspective Installation and Access Students can download LockDown Browser before their quiz to avoid any last-minute issues. There are two ways to get it: Download during a practice quiz: This is the easiest method if your instructor has created a practice quiz. If your instructor has not created a practice quiz, visit the Learning with Canvas course to download LDB and take one of the practice quizzes made available there. Download LDB outside of taking a quiz: If you prefer to download LockDown Browser ahead of time without taking a practice quiz, use this UIW-specific LDB link. Quiz Experience There are two types of quizzes, and your instructor will ensure you know which instructions to follow as they each have a unique experience: Close all other apps before you begin a Canvas quiz using LDB. If prompted to choose a server, most UIW students will select Canvas. However, if you're enrolled in the Accelerated BA in Nursing program and prompted to choose a server, select UIWABSN. You may be required to open Lockdown Browser, then go to Canvas to start the quiz. Alternatively, you may need to open Canvas first and then you'll be prompted to open Lockdown Browser. Common Issues Students can potentially experience issues with LDB not launching, UIW password errors, confusion with pop-up messages, and an exam being slow, frozen, or failing to load. Try each suggestion to troubleshoot, then contact Respondus Support for further assistance: If you cannot sign in with your Cardinal Apps login information, contact the Help Desk for assistance with password issues. A strong internet connection is key for smoothly using LDB. If your internet seems slow or unreliable, it may cause problems with your exam. Switch to a stronger Wi-Fi network or connect directly with an ethernet cable. Make sure your computer meets the minimum LockDown Browser requirements. Close all open apps and restart your computer. Do not simply power off; select Restart from the power options. Turn off your antivirus or firewall software; it can prevent LDB from launching. LDB can use pop-ups to communicate, turn off pop-up blockers. If you take extra time accessing LDB, you can get a timeout error and have to start your access again. Try again moving more quickly. Warning message stating Some Blocklisted Applications are running: Don't panic! This is not an error; simply choose Close Applications and Continue. Support Resources Take practice quizzes using LDB in the Learning with Canvas Course. Use the "Help Center" located at the top of the LockDown Browser to test your device. Read the Quick Start Guides for Canvas Classic Quizzes Instructions or Canvas New Quizzes Instructions Contact your instructor: Let them know you're having internet issues that might affect your exam. Reach out to the Help Desk to assist in troubleshooting your device's Internet connection. If you still need further assistance, contact Respondus with a ticket: The "LMS Web URL" is https://uiw.canvas.edu/ Troubleshoot Lockdown Browser FAQ How do I know if I need LockDown Browser for my quiz? The quiz title in Canvas states LockDown Browser is required. Who do I contact if I miss a quiz? UIW Help Desk can only assist with password issues and basic computer troubleshooting. Respondus Support can only assist with technical troubleshooting using their product on a current, open quiz. Your instructor must reopen, change due dates, or give you additional attempts.

Lockdown Browser (LDB) is a secure testing tool that ensures academic integrity during online exams in Canvas. Follow these steps for successful testing: Review testing expectations. Install LDB before your quiz. Run system check using the Help Center button. Take your quiz by launching LDB (it will direct you to close all other applications and sign into Canvas with your UIW credentials). Need more detail? Delve into the in-depth walkthrough below, complete with images and various notes for every step. Review Testing Expectations Ensure you have a reliable Internet connection in a location where you won't be interrupted. Before starting a test, know how much time is available for it and that you've allotted sufficient time to complete it. Turn off all mobile devices, phones, etc., and don't have them within reach. Clear your area of all external materials, including books, notes, papers, other computers, or devices. Remain at your desk or workstation for the duration of the test. LDB prevents you from accessing other websites or applications; you can exit after all questions are completed and the quiz is submitted. Install LockDown Browser Install Lockdown Browser on your computer before your next quiz to avoid technical issues: Option 1 (Recommended): Take a practice quiz to be prompted to install LDB and get familiar with the experience. Option 2: Download LDB with this UIW-specific LDB link. Use the Help Center Locate the Help Center? button inside LDB to run a diagnostic of your system, perform a webcam check, or browse resources. You can use the Help Center any time before beginning your quiz or after submitting a quiz. Take Your Quiz Launch LDB on your computer. LDB will guide you to close all open applications, sign into Canvas with your UIW credentials, and then navigate to your course to take your quiz. For more assistance, reference the Troubleshooting Lockdown Browser article or visit the Respondus Help Center.